Privacy Policy

• • Account details: name, email address and profile photo (including data shared when you sign in with Google).
• • Contact and delivery details: UAE mobile number and shipping address.
• • Order information: products purchased, order totals, delivery status and cancellation reasons.
• • Reviews and images you choose to upload.
• • Usage data: pages viewed and basic device information via Google Analytics and, where permitted, Meta advertising measurement.

• • To create and secure your account and enable Google Sign-In.
• • To process, deliver and support your cash-on-delivery orders in the UAE.
• • To send transactional emails such as order confirmations, delivery updates and login alerts.
• • To improve our catalogue, site performance and customer service.

We never sell your personal information, and we do not use Google account data for advertising.

Your data is stored on encrypted, access-controlled infrastructure. Only authorised Zulmai Trading staff can access order and customer records, and access is limited to fulfilling your order or supporting your request. We keep order records as long as required for UAE accounting and warranty obligations, then delete or anonymise them.

We use essential cookies to keep you signed in and to remember your cart and wishlist. Google Analytics 4 helps us understand aggregate traffic patterns. Where advertising consent is required, Meta Pixel loads only after you accept and measures product views, cart additions, checkout starts and completed orders for Facebook and Instagram advertising. Your choice, its date, and this notice version are saved in your browser. You can reject as easily as you accept and change your choice at any time through Cookie settings in the footer. Outside consent-required regions, advertising measurement may run by default while applicable browser opt-outs remain respected. We do not send Meta payment details, passwords, email addresses, phone numbers, or delivery addresses.

You may request a copy of your data, correct your details from your account page, revoke Google Sign-In access from your Google Account settings, or ask us to delete your account entirely. Email us and we will respond within 30 days.